Introduction
ABS Cohort ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website abscohort.com or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
- Name, email address, phone number, and country when you contact us or book a consultation
- Business information including your Amazon seller account details, sales data, and capital information shared during onboarding
- Payment information (processed securely through our payment partners — we do not store card details)
- Communications you send us via email, WhatsApp, or our contact form
Information Collected Automatically
- IP address, browser type, and device information when you visit our website
- Pages visited, time spent, and links clicked (via Google Analytics)
- Cookies and similar tracking technologies (see our Cookie Policy)
How We Use Your Information
- To provide and manage our eCommerce management services
- To respond to enquiries and provide customer support
- To send service-related communications and weekly reports
- To improve our website and services
- To comply with legal obligations
- To send marketing communications (with your consent — you may opt out at any time)
Legal Basis for Processing (UK/EU)
For users in the UK and European Union, we process your data under the following legal bases:
- Contract: Processing necessary to provide services you have engaged us for
- Legitimate Interests: Improving our services and communicating with prospects
- Consent: Marketing emails and non-essential cookies
- Legal Obligation: Compliance with applicable laws
Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service providers who assist us in operating our business (hosting, email, analytics) — under data processing agreements
- Amazon, Walmart, TikTok, eBay, and other platforms as required to manage your seller accounts on your behalf
- Legal authorities when required by law
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client account data is typically retained for 7 years after the end of our engagement for tax and accounting purposes. You may request deletion of your data at any time (subject to legal retention requirements).
Your Rights (UK/EU)
If you are in the UK or EU, you have the following rights under GDPR/UK GDPR:
- Right to access — request a copy of your personal data
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data
- Right to restrict processing — request we limit how we use your data
- Right to data portability — receive your data in a structured format
- Right to object — object to processing based on legitimate interests
- Right to withdraw consent — for processing based on consent
To exercise any of these rights, contact us at hello@abscohort.com.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at hello@abscohort.com.
Cookies
We use cookies to enhance your experience. See our Cookie Policy for full details and how to manage your preferences.
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no internet transmission is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. The "last updated" date at the top reflects the most recent revision.
Contact Us
For privacy-related questions or to exercise your rights, contact us at: hello@abscohort.com
